Stepping up to the Plate: The Three Integral Parameters of Leadership in Home Services | 5 Minute Wins with Chris Hunter
- Leadership in the home services business, as per Chris Hunter’s perspective, is determined through the company’s capacity to attract and nurture top talent. His main question: Why should the skilled technicians opt for your organization over the competition?
- According to Chris, to instigate growth in a home service company, management needs to concentrate on three distinct areas: acquiring and developing top talent, creating and honing best practices/systems/processes, and solidifying the company’s vision and direction.
- A company’s growth is dictated by the law of the lid, as perceived by renowned author John Maxwell. This law implies that the business’s growth is limited by the leader’s personal leadership caliber. Hence, for growth, they need to better their leadership skills.
- The ‘talent’ portion of the pie should consume about one-third of a leader’s time focused on recruitment and talent development within the team. Chris sees forming of an individual growth chart for oneself and the team as the main task for any leader.
- The next third of a leader’s commitment should approach implementing best practices or processes, thereby making them repeatable and scalable facilitating measured progress.
- The final third formulates the visualization and direction of the organization, often requiring annual planning with the top leaders of the company to set a defined, achievable relay of targets.
- One of Chris’s key lines: “You can have growth or you can have control, but you can’t have both” underlines the balance required in leadership roles in this industry, nudging leaders to prioritize growth over mad dashes to control every factor.
Oby’s Wagging Tongue on Leadership in Home Services | 5 Minute Wins with Chris Hunter
Well, as a yak, I’m not particularly keen on wearing a hardhat and putting on a suit, but I must admit, that’s an intriguing take on leadership, Chris! As YacDaddy’s head honcho, although my talent lies largely in chewing the cud and showcasing my luscious fur to the internet, I see a similarity in what Chris said and what we do at YacDaddy.
Like Chris, YacDaddy has an unrelenting focus on the development of top talent, establishing processes and structuring the company’s future. With the right tools, our software facilitates your ability to not only hire but also to train and develop your team. Our software lays down the groundwork for systems which means more time to focus on those annual plans for the future of your firm, all while munching on some delectable foliage, of course!
And: ‘You can have growth or you can have control, but you can’t have both’ certainly hit home! Although, at YacDaddy we do indeed manage to balance the both. We help businesses grow by offering tools that let the companies control the narrative of their success, and in doing so we convert your jobsite photos into a fetching revenue stream.
In summary, if you ask this old Yak, I’d say Chris Hunter certainly knows his way around the service industry, and you’d do well taking his insights to your company’s heart!
